It can take anywhere from 5 to 10 days for an item to ship. We try to ship as quickly as we can however it is dependent on how busy we are.

Yes, you may return non-body products such as crystals, clothes, incense and the like. However, with non-body products you have 24 hours after receiving the item to file for a refund and the item has to have been broken or damaged in shipping. Otherwise, we do not return or exchange body care items.

I handmake all of our bath and body products. Our other goods come from other small businesses that believe in sustainability, are women owned (as often as I can), and LGBTQ+ inclusive.

The best way to keep up to date on everything going on over here at The Crescent Perch is to join our newsletter. However, another wonderful way is to follow us on either Facebook or on Instagram.

We do. In order to gain points and rewards you must be a member though.

You can get into contact with us by clicking on the link in the site map that says 'Contact us'. However we also answer any of the questions put to us on Facebook as well, though that may take 1-2 business days to get back to you on.

We use a wide variety of ingredients. They are picked with sustainability and eco-consciousness in mind. If you want a breakdown of the ingredients in our items themselves, check out the product page. On each is both the generic named ingredients as well as the INCI names for each ingredient.

Our Items are cruelty-free as none of the products are tested on animals, nor are any of our ingredients to make out items tested on animals. I can't say that our items are vegan however as some of our ingredients may come from animals such as goats milk.

We do have a color and scent free options of some of our products available. You can find these items on our Free and Clear Page.

We do have products that take into mind the sensitive skin as well as allergies. You can check them out in our Free and Clear section.

This is really dependent upon the products. Most of our products have a shelf life of at least a year. However, if the product is discolored, smells fun, feels funny, or has something growing on it; throw it away.

This could be due to several reasons. We may have changed the recipe, the micas we used previously may no longer be available, we could have changed the jar, or any number of other things.

For the most part keep all items out of direct sunlight. This can cause leeching in the color as well as cause oils in body products to go bad quicker. Lotions should be kept at room temperature to the best of one's ability.

They do come cleansed. However, unless otherwise stated, they do not come charged.

You, you are your best tool. However, if you want a break down of actual tools and beginner friendly books, herbs, and other check out our blog as we go into far more detail with quite a few more items.

If you are physically able to, allow yourself to pick up the crystal and hold it. I find the ones I keep coming back to are the ones meant for me. However, we here at The Crescent Perch do a small ritual to help us pick the right crystal for you when you order from us.

We do. You can find posts about how to use and cleanse certain items on our Facebook, although, the best place to find information is our blog.